I enjoy having a Subway; it’s delicious, light, and convinces me, although a bit superficially, that I had something healthy. But, my first experience there wasn’t a pleasing one.
I entered to order assuming that I only have to pick one of the option on the walled pictorial menu. I asked my “sandwich artist” for a “Veggie Delight Sub”. Soon enough I learned how having a Subway wasn’t exactly like picking a choice and grabbing your wallet. I tried anxiously not to appear foolish by picking random options in case of veggies and sauces, and turning down requests for cheese and condiments. For obvious reasons, the sandwich didn’t taste all that well and I didn’t consider going back again. Few months later, my friend suggested his selection, telling me how I need to avoid certain sauces. I subserviently followed his suggestions to eventually understand how you order in the chain.
The barrage of choices that I dreaded on my visit apparently turned out to be Subway’s appeal — selecting ingredients to land one of the two million possibilities. Subway doesn’t have any standard ready-to-serve offerings; every sandwich is prepared from six obligatory choices — bread, flavour, extras, veggies, sauce, and salt / pepper. It’s ostensible why my first visit wasn’t joyful — there were too many choices to be made, some of which, like sauces, being disproportionally hard.